Dusty's West was amazing! They repaired my wife's Lexus 430 to "better than new" condition. And they did it ahead of schedule so she would have the convertible to drive over Labor Day Weekend. And they did repairs at WAY below what dealership quote.
— Thomas R., Ann Arbor , MI
This was my second experience of Dusty's in about 20 years, this time for a minor self-inflicted problem. The service was seamless and communication by the staff, especially Tami, was exemplary. The car was fixed in half the time expected.
— Peggy K., Ann Arbor, MI
My Mazda looks wonderful after being repaired from an entanglement with a large parking column. The office is immaculate. You would never guess that it was a body shop. All staff are great. One can tell that they like working there. My car was clean and polished, even the tires were polished. My car looked brand new. Thank you Dusty's staff!!!!
— Patricia H., Ann Arbor, MI
After an accident, I took my car to Dusty's for repair of the collision damage. The car repair was completed in less time than initially expected and when I received it, it was like a brand new car, inside and outside. Even though the inside was not touched by the collision, Dusty's cleaned and polished every inch inside the car. It was, indeed, like a brand new vehicle. I cannot say enough about the quality of repair work. My car drives extremely well. Dusty's staff and Dave, the person with whom I worked, were all wonderful, kind, helpful and did excellent work.
— Sara C., Ann Arbor, MI
After my three month old Prius was damaged by an uninsured motorist running a stop sign, both my insurance company and my auto dealer recommended Dusty's West, so I set up to have repair work done here. It wasn't until after I'd dropped the car off and needed to call to advise them I left something in the vehicle that I saw the large number of negative reviews. I was a bit nervous but had already committed to them doing the work. Through the entire process I found everyone that I spoke to at Dusty's to be professional and courteous. Brandon in particular was awesome to work with. When I got my car back I couldnt even tell that it was a different door - it looked as good as new. On top of that, they fully detailed the car inside and out which I didn't expect. I realize that obviously some folks have had bad experiences if they are leaving one star rev iews, but based on my own experience I would absolutely give Dusty's my return business and recommend them to family and friends.
— Nathan P., Ann Arbor, MI
Professional, prompt and total satisfaction! I would recommend this excellent service to anyone.
— Ginger M., Pinckney, MI
Dusty's service is great! They got my car in service right after the estimate, and gave me a car to drive while mine is in the shop. Thank you for making it easy.
— Charlie T., Ann Arbor, MI
Dusty's made a bad situation better. Thank you for the great service...
— Daniel s., Ann Arbor, MI